Canadian Society of Zoologists - Société canadienne de zoologie

Advancing the Study of Animals and their Environment
Favoriser l'étude des animaux et de leur environnement

 

Online Store

Terms and conditions
About the CSZ Online Store

Join or renew your membership
Register for the annual conference

Privacy policy
Contact us
Return to CSZ home page

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About the CSZ Online Store

Description of goods and services offered

At the CSZ Online Store you can join or renew your membership in the Canadian Society of Zoologists, order NRC Research Press journals at Society member rates, and make a donation to the Zoological Education Trust.

During some years you may register for the annual conference of the CSZ using this site; in other years you may be redirected to another site chosen by our local organizing committee to handle registrations.

Currency used for transactions

All of our items are listed in Canadian dollars, and transactions will be made in Canadian currency.

   

The Online Store accepts only credit card payments by Visa or MasterCard. If you wish to pay by cheque or money order, or mail in your credit card payment information, please download a membership form and mail the completed form and your payment by postal service to the address on the form.

Security

After entering basic information about your order on these pages, you will be directed to the eSelect Plus Secure Payment Page of Moneris Solutions, which includes a security method for the transmission of payment data (SSL Secured 128 bit), for entry of your credit card information.

Be prepared to enter the following information from your credit card:

  • Cardholder name
  • Credit card number
  • Expiration date of card
  • Security digits (CVD) on back of credit card

The Society subscribes to Cardholder Verification services. You will be asked to enter the following information from your credit card statement:

  • House number
  • Street name or number
  • Postal code

We are committed to providing the most advanced on-line security features. The Society also supports the Verified by Visa security service and the MasterCard SecureCode security service.

Learn more about Verified by Visa      MasterCard SecureCode

To learn more, click the image above or visit the Visa web site or the MasterCard web site.

Notice: We have been advised by Moneris that a virus is circulating the internet that generates a pop-up a window with the title of "Advanced Card Validation". The pop-up window displays the Visa or MasterCard logo and asks for Credit Card #, CVV2, Expiry Date and ATM PIN whenever you enter a credit card number.

False logo

This is not a legitimate validation service. If you encounter this pop-up please do not process any transactions or enter credit card information on your system until you remove the virus from your system. Anti-virus/Anti-spyware applications are available to assist in detecting and removing these types of viruses. Please refer to your anti-virus program provider or technical support for assistance with removing the virus. The legitimate data entry screen for Verified by Visa services will not ask for the ATM PIN.

Delivery standards

Your Online Store offers products and services that are normally delivered over the internet. However, items that must be delivered physically will be shipped via Canada Post, in which case shipping charges will be included in the total price.

The NRC Research Press publishes journals such as the Canadian Journal of Zoology and the Canadian Journal of Fisheries and Aquatic Sciences, and offers subscriptions at special rates to members of Canadian scientific societies if they subscribe through their society. If you order an NRC Research Press journal through the Canadian Society of Zoologists, we will mail your order to the NRC Research Press once we have verified that you have paid appropriate membership dues and that your payment has been received. Information on journals and customer service may be found at the NRC Research Press web site.

Refund/Return Policy

All payment of membership dues to the Canadian Society of Zoologists is final. If you pay membership dues more than once for the same year, we will contact you and offer to extend your membership for additional years, or refund your dues less a $10.00 handling charge. The notice of membership renewal that you receive from the Secretary will indicate the expiry date of your current membership.

All donations made to the Zoological Education Trust are final once we have mailed the tax receipt, which is usually done within two weeks of receipt of the donation but may be done sooner. Prior to that, a refund may be considered if the donation was made in error or if there are exigent circumstances, solely at the discretion of the Canadian Society of Zoologists. A handling charge of $10.00 will apply to all refunds.

All orders for NRC Research Press journals placed through us are final once we have mailed your order to the Press, which is usually done within two weeks of receipt of your order but may be done sooner. Prior to that, a refund may be considered if the order was made in error or if there are exigent circumstances, solely at the discretion of the Canadian Society of Zoologists. A handling charge of $10.00 will apply to all refunds.

Normally, payment of conference registration fees is final. The local organizing committee of each year's conference may set a schedule of partial refunds for cancellation of registration, and associated handling charges, which will be posted on the Register for the annual conference instruction page.

If you believe that an error has been made by the Canadian Society of Zoologists in processing your order, submit a claim in writing to the Treasurer providing details and supporting documentation. If we are satisfied that we have made an error, we will issue a refund and not assess a handling charge.

If your browser does not support forms or if you decide not to make online payment

You may download a membership form and mail in your payment by postal service.