All boxes that are too big to fit in your mailslot, come through the Storeroom loading docks. That can include our own special purchases, Storeroom stock orders, your shipments, demonstration equipment, etc.
Our highest priority is to receive all the perishable boxes. We will contact someone in the lab by telephone to come pick-up perishables for their lab. If we are not able to contact someone, we can leave it in our cooler for a short period of time, however, we do not have access to a –80 degree freezer. So, we will continue to try and get a hold of someone from your lab.
2. Special orders
For all non-perishable products that we receive from your orders, an e-mail will be sent to the person the package is for and a copy to their supervisor. The supervisor is notified in case you are not around, they will know and ask someone else to come pick up your products. Notification by e-mail will save our receiver time from having to place several telephone calls trying to get a hold of someone in your area. Since we do not have much storage space, we would appreciate if you could come pick up your items as soon as possible.
Boxes That Do Not Belong to the Storeroom
The Storeroom handles around 1,000 boxes a year that are not expected shipments or orders processed by Storeroom staff. Storeroom staff will notify you by e-mail when a shipment has arrived for you. Sometimes these boxes are very big and take up a lot of Storeroom space. Therefore, we would appreciate it if you could pick up your boxes as soon as possible. For tracking purposes, information about your box/package is recorded in our black book and will need to be signed for before it can be taken.
1. Incoming boxes
Staff in the Storeroom would greatly appreciate it if you could ensure that any incoming mail/shipments that you are expecting (e.g. samples, orders that you place, demonstration equipment, supplies and equipment coming back from the field, research items from collaborators, etc.) be addressed as follows:
Your Name/Supervisor (Direct)
For example, if Jane from Smith’s lab is expecting some samples from a collaborator, she can ask the shipper to specify that the first line of the incoming package be addressed as: Jane Doe/Smith (DIRECT). Shipments addressed in this way will help Storeroom staff sort through the pallets of boxes that they receive daily faster. In addition, we would not have to open your packages to find out who belongs to. Also, please note the postal code for Z-207 is different from CW-405.
2. Demonstration Equipment
If you are expecting to receive any demonstration equipment, we would appreciate it if you could let someone in the Storeroom know in advance so that we can prepare for some floor space in our loading dock area.
3. Supplies & Equipment Coming back from the Field
Many times we receive big piles of supplies and equipment that is coming in from the field. Please ensure that your lab is clearly identified so we know whom to contact. Many times this stuff takes up lots of our floor space so we would appreciate your cooperation in removing it from our loading dock as soon as possible.